QUESTIONS ?
Products
Why use false nails?
False nails have gained popularity due to their convenience and ease
of use. They're a quick and affordable way to get salon-worthy nails without the time and cost associated with traditional nails.
Plus, they are reusable.
How long do nails last?
Our nails are manufactured using advanced adhesive technology and durable materials to ensure a strong and secure bond. With proper application and maintenance, our nails can last up to two weeks.
However, you can remove them after a few hours or a few days depending on your wishes.
Are false nails safe for daily use and do they damage natural nails?
Our capsules and adhesives are designed for safe daily use and are gentler on natural nails than other manicure options. They are waterproof and will therefore allow you to carry out your daily tasks (shower, bath, washing dishes, etc.) without fear.
However, incorrect application and removal can damage nails. It is essential that users follow the recommended instructions for application and removal to minimize any potential damage to their natural nails.
How to maintain false nails?
We advise you to clean your capsules with a neutral PH soap. Rub the bottom of your capsules well with a fine swab and the top with your fingers. Concerning the designs, to prevent them from wearing out over time we have a few steps for you:
• Avoid contact with chemicals such as acetone, acidic or alkaline products or any other corrosive solvents or creams
• Be careful when using sharp, sharp or grainy objects.
If you are often exposed to these products or objects we advise you to:
• Favor our plain designs
• Wear gloves when handling
Can we apply it on damaged natural nails?
If it is a question of bitten nails, it is entirely possible to carry out an application. As on undamaged nails, you just need to make sure that the gel pad does not extend beyond your nail. If so, don't hesitate to cut it.
If the nails are weakened or very thin, we advise you to wait for your nail to regenerate before applying it. In the meantime, do not hesitate to apply nourishing and strengthening oils to your nails.
Can we file/cut the capsules?
The capsules can be filed and cut to your liking. On the other hand, if you cut capsules with a design it will modify it.
That's why we also offer very short capsules with designs so that you don't need to cut them.
Are the nails transparent?
It all depends on the models. We have very opaque models and others more transparent.
However, the more transparent capsules have been designed so that we cannot see the
less possible through.
Are the capsule shapes suitable for everyone?
Our kits contain capsules in 15 different sizes to suit more people. However, be careful about the basic shape you choose.
For example, if you have fairly long natural nails, do not choose our very short models because the capsule will not cover your entire nails.
Little tip: if a capsule is too small and the size above is too large, choose the largest and file it so that it adapts perfectly to your natural nail.
What are the numbers on the capsules for?
The numbers on the capsules are used to identify capsule sizes so you can
associate each size with each of your fingers. These sizes will be valid for all
models.
PAYMENTS AND ORDERS
Can you change your delivery address after confirming the order?
If the order has not yet been shipped, we are able to modify it for you.
Please email our team (contatc@maneley.com) or fill out the form in the “contact us” section with your order number and updated address as soon as possible.
How to track the order?
After validation of the payment, you will receive a link and a tracking number to know the
status of your order at each stage.
How to apply a discount code to the order?
When you validate your basket, you will see the section allowing you to apply the codes
reduction.
SHIPMENTS AND DELIVERIES
What is the shipping time?
All orders ship within 24-72 hours.
However, in the event of heavy periods, this period may be extended by a few days.
What is the delivery delay ?
It takes between 3 and 5 working days for delivery of your item.
If, however, after 10 days, after shipping your package, you still have not received
your order, please send us an email with your name and number
order so that we can do everything possible to resolve the problem.
Which countries do you deliver to?
We currently deliver throughout the European Union.
Soon we will deliver in
other countries in the world.
Follow us on our social networks to be informed as soon as possible.
EXCHANGES, RETURNS AND REFUNDS
What is the deadline for exchanges and returns?
You have 14 days to exchange or return your items.
How do returns and refunds work?
For more information or information about reimbursement, we
invite you to read our returns and refund policies.